Last updated: May 2025
1. Who We Are
Victoria Car Wreckers PTY LTD ("we", "us", "our") operates the website victoriacarwreckers.com. We are located at 223-227 Osborne Ave, Clayton South VIC 3169. This Privacy Policy explains how we handle personal information collected through our website and enquiry forms.
2. Information We Collect
We may collect the following personal information when you use our website or contact us:
- Name, phone number and email address (submitted via enquiry forms)
- Vehicle details (make, model, year) provided for parts enquiries or cash for cars quotes
- General location information
- IP address and browser information collected automatically via website analytics
3. How We Use Your Information
We use the information you provide to:
- Respond to your parts enquiries and quote requests
- Contact you regarding your vehicle or parts purchase
- Improve our website and services
- Comply with our legal obligations
We do not sell, rent or trade your personal information to third parties for marketing purposes.
4. How We Store Your Information
Information submitted through our contact and enquiry forms is received directly by our team via email. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
5. Third-Party Services
Our website may use third-party services including Google Maps for location display. These services have their own privacy policies. We recommend reviewing Google's Privacy Policy at policies.google.com/privacy.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to access and correct personal information we hold about you. To make a request, contact us at:
- Email: sales@victoriacarwreckers.com
- Phone: 03 9831 9998
- Address: 223-227 Osborne Ave, Clayton South VIC 3169
7. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, however some features of the site may not function correctly if you do so.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at sales@victoriacarwreckers.com or call 03 9831 9998.